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Novidera

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Privacy Policy

Last updated

This Privacy Policy explains how UAB Novidera, company code 307679813, registered office Eišiškių pl. 47-312, LT-02184 Vilnius, Lithuania (“Novidera”, “we”, “us”) processes personal data when you visit novidera.com or contact us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Lithuanian law.

1. Data controller

The data controller is UAB Novidera, company code 307679813, registered office Eišiškių pl. 47-312, LT-02184 Vilnius, Lithuania. You can contact us about data protection via the contact form on this website, selecting “Other” and mentioning “Privacy”.

2. Data we collect

  • Contact form data: full name, business email, company name, country, the service you are interested in, estimated messaging volume (if provided), your message, and your consent record.
  • Technical data: IP address and basic request information processed by our hosting provider for security, abuse prevention and rate limiting.
  • Preference data: your cookie choices, stored in a first-party cookie.

3. Purposes and legal bases

  • Responding to your inquiry and taking steps before entering into a contract — Art. 6(1)(b) GDPR.
  • Keeping our website secure and preventing spam and abuse — our legitimate interests, Art. 6(1)(f) GDPR.
  • Optional analytics, only if enabled and only with your consent — Art. 6(1)(a) GDPR.
  • Complying with legal obligations — Art. 6(1)(c) GDPR.

4. Recipients

We share personal data only with service providers that help us operate the website and handle inquiries — such as hosting, email delivery and customer relationship management providers — acting as processors under data processing agreements, or where required by law. We do not sell personal data.

5. International transfers

Where a provider processes data outside the European Economic Area, we rely on appropriate safeguards such as an adequacy decision or the European Commission's Standard Contractual Clauses.

6. Retention

Inquiry data is kept for as long as needed to handle your request and any resulting business relationship, and generally no longer than 24 months after our last contact unless a longer period is required by law. Security logs are kept for a short period.

7. Your rights

  • Access, rectification and erasure of your personal data
  • Restriction of processing and data portability
  • Objection to processing based on legitimate interests
  • Withdrawal of consent at any time, without affecting prior processing
  • Lodging a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (Valstybinė duomenų apsaugos inspekcija) or your local supervisory authority

8. Security

We use encrypted connections (HTTPS), security headers, input validation, spam protection and access controls to protect personal data. No method of transmission is completely secure, but we work to protect your information appropriately.

9. Changes

We may update this policy from time to time. The latest version is always available on this page with its update date.